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Having nothing but problems trying to get my unit repaired. Part received almost a month ago.

Told last Friday they have no technicans in my area. Have tried every method to get this resolved. Posted a comment on their Facebook page yesterday. My comment has been removed and they have blocked me from making any further posts.

People have the right to know how this company treats it's customers. This is censorship at it's worse. Don't believe me. Try posting on their Facebook Page.

Posts will be removed in less than 24 hours. Funny how they have time to censor the interent but can't take care of their customers.

Monetary Loss: $14.

Location: Dallas, Texas

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Guest

Hi. I have one of their tubs.

That is why I can't get them.

Do you know of a repair man for Pa? I call and leave message and they the say they will call back but they don't.

Guest

Mr. Spa Man is right, Thermospas is going out of business.

Most of their service force was laid off on January 20th. They claim service is still available, but it is inferior to non-existent. He is also right that This was once a great business and that there are quality, experienced techs who will fix your spa. Search Craigslist under 'household services' in your area.

I was with the company for nearly 10 years, and am available for repairs in MA, RI, northern CT, and southern VT & NH. Wocospatech@***.com

Jamilah B

It seems like there are 'reasons' behind no technicians in your area, for all you know that thermospa that you bought could be illegally sold without any warranty for manufacture part defects, additional service check required or maybe the quality is made by different manufacturer than what they claimed.If they are blocking your feedback at Facebook, seems again they are expectting to receive customers complain after selling their products. Keep on chasing them for repairments for that thermospa is not cheap.

Mike D Tpp

They are going out of business. At one time it was a great company.

Sure they had issues but they worked hard to fix them and did. Then they were taken over by a person that was a part owner. without the guidance of his partners he ruined the company trying to get as much money and give little care about the most important thing, THE CUSTOMER! Do not buy from them any warrenty is bull.

Depending on where you live you can find fallen soldiers of thermospas that have left or were layed off.

Most of them will take care of your service issues with pride which is what the original thermospas was built on. Good Luck!

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