We bought a Thermospa hot tub, and only used it a couple times. After the first time we set in it and returned a day or two later, I opened it up and the head rest was floating in it.
We called and a worker came out and glued them back. Then we had them out for another time, for a different reason and now the plastic jets or coming out of it. You would think that a 16 thousand dollar hot tub would be built better. So now we been waiting for over a week for some one to fix it.
So we decided we are unhappy with are purchase, and want a refund. They are doing everything they can to get us to keep it. Why do you have to argue and fight over stuff. Just give me my money back.
They used to might of made good hot tubs.
But not any more.
Product or Service Mentioned: Thermospas Hot Tubs Hot Tub.
Monetary Loss: $6000.