Not resolved
Customer service
Price Affordability

Salesman Burt came to my home last night we have our site prepped already with slab and electric as we previously had a tub there. Took 2 and 1/2 hours to get to basics of choices and prices even though we are experienced tub owners!!

Pricing came in at an affordable price after doscounys but when we told him we needed a week to be able to commit the price jumped $3000 he literally pulled the paperwork he had given my husband from his hand and all but announced we would never have another opportunity to be ome a Thermospa owner. Well OK I told him we were done.

Bad taste from this experience. Do not let them in your home!!!

Product or Service Mentioned: Thermospas Hot Tubs Sales Representative.

Reason of review: Poor customer service.

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you have help me make up my mind.

ThermoSpas Hot Tubs Verified Representative

We would like to learn more about your experience with our sales person, as it's disappointing to hear that you've had a poor experience. Would you like to speak with a member of our management team? Thank you for your feedback, Elle, ThermoSpas

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