- Quality
- Unbelivablly poor quality and service with new spa
- Unbelievablly poor quality
- When they left my house
- Spa
- Main 1800 customer service
Thank you for your interest in ThermoSpas Hot Tubs! Yes, we do make products with handrails and there are several configurations to choose from. Each of our hot tubs is custom...
Anonymous, If you would like to privately message me back with your contact information I would be glad to put you in touch with someone to speak with regarding your payment q...
ColossalBird,Thank you for reaching out. I apologize for the inconvenience that some of our companies practices may have caused you. I absolutely understand the importance of ...
“Hello - we are so sorry to hear about your experience, especially considering your genuine interest in a Swim Spa! We are Watkins Wellness, the maker of the Endless Pools Fit...
- Customer experience
Dear RoyalPlaice,I’m sorry to hear that you had issues with your 2002 hot tub purchase. The product you purchased was sold and manufactured by the previous ThermoSpas company ...
I apologize for your frustration with our sales process and can understand how you would desire online pricing. Unlike pre-fabricated hot tub manufacturers, each of our hot tu...
Our understanding of the relevant facts is that you purchased a Thermospas® hot tub in or about 2002, and are now having an issue with the shell surface and requesting repairs...
This same issue happened to a very close friend of mine. She is a senior citizen on a limited income and experienced almost the same exact issue. Except the tub she purchased ...
Hello, I followed up with our Service Director today and see that we were able to provide service and that your concerns are reported as resolved. If there is anything else we...
you have help me make up my mind.
We would like to learn more about your experience with our sales person, as it's disappointing to hear that you've had a poor experience. Would you like to speak with a member...
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I now have the names of 5 other people that worked for Mr. Fowler and never got paid..
My son worked for Mr. Fowler. He did not get paid.
DoubtfulParakeet, Thank you for providing a review of your hot tub experience and I'm sorry to hear you are experiencing issues with your jets. I would like to assist with get...