Latest review first
Bought the aquasisior for $ 18,000 dollars. Two of the front swim jets do not mix with oxygen. Called our technician, he took pictures and no reply. Had to call our sales person. She assured me I’ll take care of this. Still waiting.Read more
Company wrote 1 private and 1 public responses to the review from Oct 28.
They do not repair, send us to Lancaster, leave you with trash in yard after installation, charge you $250 for each visit , yet no final resolution, it was an expensive mistake,, please dont fall victim to the sales pitches, deceit and liesRead more
Company wrote 1 public responses to the review from Oct 16.
Having extreme trouble keeping the tub clearRead more
Company wrote 0 private and 1 public responses to the review from Oct 13.
We bought it in September of 2017, it arrived in the 2nd week of November. There were 2 teenage boys and their father trying to get it on our deck. It’s very heavy and expensive. It works fine, it just doesn’t get used enough. I drained it and turned all the power off...Read more
Company wrote 1 public responses to the review from Oct 06.
Lets begin at # 1. The week we were told to expect the spa happened one month after the date. #2. We ordered the Aquacisor and the plugs to use the equipment were blocked. #3 the three swim jets do not all mix with oxygen, those of you who have owned a spa know, adding...Read more
Company wrote 0 private and 1 public responses to the review from Sep 04.
Do you make hot tubs with hand rails for elderly.Read more
Company wrote 1 public responses to the review from Aug 18.
I can’t get paidI’m an electrician that was hired by a homeowner to bring the power to one of thermal spa is hot tubs. They are over a week late and I couldn’t get ahold of anyone on the phone but the sales guy. I pretended to be a new buyer and he fed me so full of...Read more
Company wrote 1 public responses to the review from Jul 08.
I had an appointment with "ThermoSpas" to come to my house to discuss the purchase of a swim spa and to look at the property and figure out the best place to put it. I discussed it ahead of time with my husband, we both reviewed the online site information. The day...Read more
Company wrote 0 private and 1 public responses to the review from Jul 05.
I didn't like
- Customer experience
I would NEVER recommend Thermospa unless you have money you do not need. We purchased the Park Elite for $9100 in 2002 (was not cheap). It had numerous Leaks on the hoses, when pump 1 ran it was very loud and after 4 years bubbles started to appear all over the inner...Read more
Company wrote 0 private and 2 public responses to the review from Jul 04.
Tried for a couple of days now to get a price on this hot tub. I have had tubs before and will be buying this week, but thermospa wants to do some in home sales pitch. I won't play. Sad because they have good reviews on the tub.....Its 2018...put your prices on the...Read more
Company wrote 0 private and 1 public responses to the review from Jun 11.
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