ThermoSpas Hot Tubs - Terrible quality and service
Tub is very visually appealing with great marketing materials.Appearances are deceiving.
The customer support is terrible. The quality of the cover is poor and cover assist hardware can not support the weight of the cover. It bent and broke after a few uses. The company would not replace it.
I have the swim spa model, and the jets are not powerful enough for a moderate swimmer. The company claims that if you swim with only your arms, keep your hands wide and swim slowly it will work.
They want $850 to winterize - an obnoxious price, not mentioned when I asked at purchase time.Avoid this company.
Monetary Loss: $35.