Purchased a tub several months ago after requesting more information from their website. Sales rep came out and helped us figure out where to place the tub and which one would be the best for us.
A few weeks later, we had the tub installed and it worked great this summer. We did have one question about how the jets were supposed to work, we called our sales person and he directed us to ThermoSpas customer service who answered our question right away.
Not sure why everyone on this site seems to be having such a bad experience, A few friends of mine also have ThermoSpas tubs and that is why I was interested. Everyone I know has been very happy with their purchase.
Product or Service Mentioned: Thermospas Hot Tubs Hot Tub.