I purchased a Thermospas Park Avenue Diamond back in January 2009, and I paid $16,500.00 for the tub. The tub was delivered last week of February 2009.
The tub was installed without the cover lift that I ordered. The lift was supposely on backorder. I did receive the lift the first week of April. I have called and called Thermospas to come and attach the cover lift. They have told me numberous times they would be out within the week and as of today May 2, 2009, the lift still is not on the tub.
If I had it to do over I would not purchase the tub from Thermospas. My salesman from here in Kentucky was great, but the group at the factory in CT has been awful.
Thank you and please look at the other tubs before you are sucker into Thermospas sales pitch.
Review about: Thermospas Hot Tubs Hot Tub.
Monetary Loss: $16.