I've was given information that would probably explaine the bad service you all may have gotten. this compnay was recnetly moved to the west coast and is in transition in making things 100% when it comes to service, customer service, parts order etc.
I purchased my thermospas back in August and i had a wonderful experience. even though my delivery was delayed my delivery person was very informative of the reason for the delay and kept me in the loop thru the whole process. i was very satisfied with that. information is key.
When my my tub finally arrived contractor was just awesome. he was very knowledgabde and explained everything in detailed on how to operate my new tub. Once i was able to hook it up and finally enjoy i didnt want to get out. My bones felt more relaxed and was able to sleep like i havent in years.
I recommend thermospas to all. Keep inmind all companys fall short of their promise but this product is just GREAT!
Review about: Thermospas Hot Tubs Hot Tub.
Reason of review: Good quality.