I bought an excess inventory Thermospa Pool Cover CT on 28 November 2011 at advertised price. It took two months before they finally delivered.
It arrived two days , the shipper had apparently damaged one of them so I refused damaged delivery. Thermospa refuses to give me replacement unless I pay full price for a new one and delivery charges. They claim no damage done even though UPS agreed and we have photographs to prove it.
They just seem to want to charge full price for a new one instead. Classic "Bait and switch" type of tactics it appears to me.
Product or Service Mentioned: Thermospas Hot Tubs Hot Tub.